Travel Advice and Useful Links for Group Travel Organisers
When planning your tour you may find these web sites and resources helpful:
- ABTA Financial Protection and Consumer Services
- UK Department of Health Advice for Travellers
- UK Foreign Office Travel Advice
- UK Government Travel Aware
- UK Passport Service
- Now the UK has left the EU (Adobe Acrobat pdf Document)
Cases of novel coronavirus were first reported in Hubei Province, China, in December 2019. Since then, further cases of the virus have been confirmed in a number of countries in Asia and elsewhere. It is a cause of concern for travellers and we are monitoring the situation. Further information is available here.
Norman Allen Group Travel Ltd is not responsible for information provided by these or other third party information sources. If you find that any link no longer functions or you experience any other difficulty in accessing the information you require, please let us know. If you require any information not listed here or which is otherwise not available via these links, please contact us.
Click here to view our Booking Conditions (Adobe Acrobat pdf Document)
Oberammergau 2022 General Information and Special Booking Conditions
Click here to view our General Information and Special Booking Conditions (Adobe Acrobat pdf Document)
Financial Protection of Tour Payments
Norman Allen Group Travel is a member of ABTA, The Travel Association, and is fully bonded according to ABTA's rules. Our ABTA number is W9928. We abide by ABTA's strict code of conduct, giving you access to a range of consumer protection services.
Air holiday packages are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3683.
Please see our Booking Conditions (Adobe Acrobat pdf Document) for more information.
Group Travel Organiser's Liability Cover
Organising group travel is not without its risks. For years group organisers have been concerned about their exposure to liability claims should anything go wrong while acting as the tour leader. Norman Allen Group Travel provides free Public Liability Insurance for all group organisers booking tours through us. This is a major step forward in protecting GTOs in the event that they inadvertently find themselves open to liability claims whilst leading a tour.
Click here to view full Policy Details (Adobe Acrobat pdf Document)
Norman Allen Group Travel Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
Please click here to view full Policy Details (Adobe Acrobat pdf Document)
Please click here to view the Insurance Product Information Document (IPID) (Adobe Acrobat pdf Document)
Travel insurance policies sold from the 3rd September 2020 are now extended to include cover for COVID-19
This includes cover for cancellation if you are diagnosed positive for COVID-19 within 14 days of your scheduled departure date, and cover for emergency medical treatment and repatriation if you test positive for COVID-19 during your holiday.
For further information please click here and refer to the policy wording for a full breakdown of the COVID-19 cover.
Customers with Disabilities
Information for customers with disabilities and procedure for notifying special requests.
Please use the checklist:
Checklist for Disabled and Less Mobile Passengers (Adobe Acrobat pdf Document)
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