Travel Advice and Useful Links for Group Travel Organisers
When planning your tour you may find these web sites and resources helpful:
Norman Allen Group Travel Ltd is not responsible for information provided by these or other third party information sources. If you find that any link no longer functions or you experience any other difficulty in accessing the information you require, please let us know. If you require any information not listed here or which is otherwise not available via these links, please contact us.
Booking Conditions
Click here to view our Booking Conditions (Adobe Acrobat pdf Document)
Financial Protection of Tour Payments
Norman Allen Group Travel is a member of ABTA, The Travel Association, and is fully bonded according to ABTA's rules. Our ABTA number is W9928. We abide by ABTA's strict code of conduct, giving you access to a range of consumer protection services.
Air holiday packages are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3683.
Please see our Booking Conditions (Adobe Acrobat pdf Document) for more information.
Group Travel Organiser's Liability Cover
Organising group travel is not without its risks. For years group organisers have been concerned about their exposure to liability claims should anything go wrong while acting as the tour leader. Norman Allen Group Travel provides free Public Liability Insurance for all group organisers booking tours through us. This is a major step forward in protecting GTOs in the event that they inadvertently find themselves open to liability claims whilst leading a tour.
Click here to view full Policy Details (Adobe Acrobat pdf Document)
Travel Insurance
A travel Insurance policy should be an important part of your holiday plans. You should consider the consequences of not taking out a travel insurance policy, such as:
1. The risk of you having to cancel or cut short your holiday if you fall ill or suffer an injury is the same irrespective of where your holiday is.
2. Likewise, the risk of you falling ill or suffering an injury during your holiday is the same irrespective of where your holiday is, the only difference being the potential cost of expenses incurred.
This isn’t intended to put you off travelling, quite the opposite.
Taking out a travel policy should give you the reassurance that should something unexpected happen before or during your holiday, you have access to speedy and professional assistance, as well as the opportunity to claim compensation for your loss.
However, due to the complexity and increased cost to comply with Financial Conduct Authority regulatory requirements, it’s unfortunately become unviable for us to sell a travel insurance policy directly to you, our customers.
Believing in the importance of taking out a travel insurance policy, we’re doing our best to give you easy access to a suitable travel insurance policy.
We are simply introducing you to this facility. If you prefer to search for a different travel insurance policy, that’s OK. We simply believe that you should take out a travel insurance policy to cover your holiday.
Should you want to, you can get a quote and / or take out a policy to meet your travel insurance demands and needs by visiting https://normanallen.b2ctravel.co.uk or calling 01371 705159.
Customers with Disabilities
Information for customers with disabilities and procedure for notifying special requests.
Please use the checklist:
Checklist for Disabled and Less Mobile Passengers (Adobe Acrobat pdf Document)
Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
The Norman Allen Group Travel website does not use cookies. All features of our website will work whether you have cookies enabled or disabled in your browser* preferences.
We do, however, use Google Analytics to carry out analytical functions on our website and Google will store a cookie on your computer for this purpose.
About Google Analytics Cookies
These cookies are placed on your computer by Google, they do not come from Norman Allen Group Travel.
Google Analytics Cookies are used to collect information about how visitors use our website, including the number of visitors to the website, where vistors have come to the website from and the pages they visited. We then use this information to help us improve the website. The cookies collect information in an anonymous form, they cannot be used by themselves to identify you.
Please view Google's privacy policy for further details. If you want to decline Google Cookies it is possible to opt out of being tracked by Google Analytics across all websites.
* Most web browsers allow some control of cookies through the browser settings. You can find out more about cookies and how to manage them on the www.aboutcookies.org and www.allaboutcookies.org sites.
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